Terms of Service

Acceptance of Terms

By accessing or using ChurchWiseAI services, including our AI voice agent, chatbot, and related tools (collectively, the “Service”), you agree to be bound by these Terms of Service (“Terms”). If you are using the Service on behalf of a church or organization, you represent that you have the authority to bind that organization to these Terms. If you do not agree, you may not use the Service.

Service Description

ChurchWiseAI provides AI-powered communication tools designed for churches and faith-based organizations. The Service includes AI voice agents that handle phone calls, AI chatbots that engage website visitors, congregation care features, and related analytics and management dashboards. The specific features available depend on your subscription plan.

Acceptable Use

You agree to use the Service only for lawful purposes related to the operations of a church, ministry, or faith-based organization. You may not:

• Use the Service for any unlawful, fraudulent, or harmful purpose.
• Use the AI voice agent or chatbot to send unsolicited messages or spam.
• Attempt to reverse engineer, decompile, or extract the source code of our AI models or proprietary systems.
• Share your account credentials with unauthorized third parties.
• Use the Service in a way that could damage, disable, or impair our infrastructure.

Billing and Cancellation

Subscriptions are billed monthly. You may cancel your subscription at any time through your admin dashboard. Upon cancellation:

• Your service will remain active until the end of the current billing period.
• No refunds are issued for the remaining portion of a billing period.
• You may export your data (call logs, transcripts) before your service ends.
• After the billing period ends, your AI voice agent and chatbot will be deactivated.

We reserve the right to change pricing with 30 days' written notice. Price changes will take effect at the start of your next billing cycle.

Intellectual Property

All content, software, and technology provided through the Service is owned by ChurchWiseAI LTD or its licensors and is protected by copyright, trademark, and other intellectual property laws. Your church's content (knowledge base entries, custom responses, uploaded materials) remains your property. By uploading content, you grant us a limited license to use it solely to provide the Service to you.

Limitation of Liability

To the maximum extent permitted by applicable law, ChurchWiseAI LTD shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenue, whether incurred directly or indirectly, or any loss of data, use, or goodwill. Our total liability for any claim arising from the Service shall not exceed the amount you paid us in the twelve (12) months preceding the claim.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Province of Ontario, Canada, without regard to its conflict of law provisions. Any disputes arising from these Terms or your use of the Service shall be subject to the exclusive jurisdiction of the courts of Ontario, Canada.

Changes to These Terms

We may update these Terms from time to time. If we make material changes, we will notify you via email or through the Service at least 30 days before the changes take effect. Your continued use of the Service after the effective date constitutes acceptance of the updated Terms.

Contact

For questions about these Terms, please contact us at legal@churchwiseai.com.