Church AdministratorsComing Soon

Member Journey

No one falls through the cracks

What it does

Member Journey is the people-tracking backbone of the ChurchWiseAI platform. It ingests signals from every touchpoint — Voice Agent call transcripts, Chatbot conversations, Good News Ready outreach logs, and direct staff input — and surfaces who needs follow-up, who hit a discipleship milestone, and who hasn't been heard from in a while. No spreadsheets. No falling through the cracks.

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How it fits the platform

Member Journey is what makes the Voice Agent and Chatbot more than communication tools — it turns every AI interaction into a pastoral data point. A visitor who calls and asks about membership classes (Voice Agent) automatically gets a follow-up task created in Member Journey. A Chatbot conversation that ends with a prayer request creates a care alert. The AI handles the touch; Member Journey makes sure a human follows up.

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Features

Visitor follow-up automation
Discipleship milestone tracking
Congregation care alerts
Voice Agent + Chatbot integration
Automated follow-up sequences
Staff task assignment and reminders

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The Burden

The visitor card went into a pile. The pile sat on a desk. The desk belongs to a volunteer who works full-time and has three kids. Nobody followed up.

Not negligence. Capacity. Every church administrator knows this story.

Every call, every chat, every visitor card — automatically logged, automatically followed up, automatically tracked.

No one falls through the cracks when a system — not a person — is responsible.

—Follow-up depends on someone remembering. Memory is unreliable. Ministry suffers.
—Discipleship milestones — first visit, first small group, baptism interest — happen in conversations that never get recorded.
—When the admin volunteer leaves, the follow-up system leaves with them.

Start with the Voice Agent & Chatbot

Member Journey is coming soon. In the meantime, the ChurchWiseAI Voice Agent and Chatbot are live today — the core engine that powers the entire platform.

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